This is to inform you how HAPPY I am with my new Phonak Hearing Aids. As you know, I have been wearing hearing aids for 10 years, and felt that my hearing was as good as it would get. What a pleasant surprise with these new Phonak's. I can hear things I was unable to hear before. I had trouble understanding the words spoken in a TV movie. Now they are as clear as a bell. I can't thank you enough for this major upgrade. February 2017, Don H.
(Editor's Note: Don has a very significant hearing loss and has used Phonak Audeo hearing aids since 2009. He has never been charged for follow-up care. He uses custom-made earmolds from our in-office lab. We were able to retrofit his previous earmolds for his new hearing aids. He paid $690 each
for his new Phonak hearing aids with 3 yr. warranties and 3 yrs. of follow-up care included..
, My family and I would like to thank you for the level of care and consideration that you provided for my daughter. I came to your office ready to give up and frustrated with the many systems of care I had experienced prior to meeting you. Doctors, CPSE representatives, CSE menbers, early intervention coordinators, school psychologists and teachers could not explain or identify my daughter's learning disability. Since Kindergarten, we have received conflicting and inaccurate information suggesting my daughter's learning disability was related to either immaturity, ADD, autism, or a slight case of mental retardation... among several other misdiagnoses.
Within an hour of being in your office you solved what seemed like a lifetime of challenges and concerns. In addition to the expertise you provided in pinpointing her diagnosis, you provided extra special care creating custom ear molds for her tiny ear canals. You also calmly assured me that my daughter could be successful in life despite her Auditory Processing Disorder. Who would have known that a Phonak Roger Focus system could make all the difference in the world! The ear level receivers have been a HUGE success! When we tried the system for the first time, my daughter's ability to process information was remarkable! It was like watching someone who had poor vision their entire life see clearly for the first time! My daughter was able to follow multistep commands without any additional prompting. She was also able to retain information better and provide thoughtful and intelligent answers to lectures or discussions.
My daughter (age 8) depends on her "hearing aids" for auditory information so naturally that she puts them on by herself before school with few reminders. My only complaint is that I wish I would have known you sooner. All children who show developmental delays need to be screened by a Doctor of Audiology for APD. It would prevent misdiagnoses, inappropriate special education placements, and unneccessary headaches for teachers, parents, and practitioners. Michelle now believes that superheros don't wear capes; they wear white labcoats and make hearing devices. My daughter's life will be forever impacted for the better and I have you to thank for that. February 2017, Melodie B.
Dr. Scheneider. I am happy to recommend your practice. Your products are superb...with caring follow-up by skilled , professional doctors. Reasonably affordable. NO PRICE GOUGING HERE!! I'm a very happy customer, You will be too.
Sincerely, Marie M. February 2017